Privacy Policy

Privacy Policy

Last Updated: July 1, 2026

At Manas Gems, we value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our digital platform.

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1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Identifiers: Name, email address, mailing address, billing address, phone number, and account credentials.
• Transaction Details: Payment information, order history, and purchasing preferences for our precision-cut diamonds.
• Inquiries and Feedback: Any information you submit through contact forms, emails, or direct messages.

2. How We Use Your Information

We process your personal information for several business purposes, including to:

• Fulfill your orders and facilitate shipping and delivery of custom jewellery.
• Improve website performance, analytical metrics, and custom user experience.
• Communicate with you regarding updates, promotions, and customer service requests.
• Comply with legal obligations, prevent fraud, and secure our transaction channels.

3. Sharing and Disclosing Information

We do not sell, rent, or trade your personal data. We may share your information with trusted third-party partners to facilitate payment processing, shipping logistics, and analytics tracking under strict confidentiality agreements.

4. Security of Your Data

We implement robust administrative, technical, and physical security measures (including secure SSL encryption and tokenization) to protect your personal information from unauthorized access, alteration, or disclosure. However, no electronic transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws (such as GDPR or local regulations). These include the right to access, correct, delete, or limit the processing of your personal data. To exercise any of these rights, please contact us at privacy@manasgems.com.

6. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted directly to this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.